Room service took too long to respond.

The hotel is beautiful and only a

short distance from the main city. The food options were good and the hotel gym was great. However, the bed was a disaster, being too soft despite my request for a hard bed. Overall, the stay had its ups and downs.

The hotel has a lovely ambiance.

During my stay, I experienced poor room service. My child was unwell, and I requested cleaning for nearly two hours without any response. I had to go down to the lobby and escalate the issue, which should have been handled promptly.

The location is just great! I loved the comfy beds and the delicious waffles for breakfast. The room had an amazing view of the Shivalik range.

A gem with warm hospitality

Woke up to a stunning view of the gardens, and the staff greeted me like family. The breakfast spread was delightful, featuring fresh fruits and pastries that fueled my day!

Unfortunately, the check-in process was frustratingly slow, especially after a long journey. I noticed the lacking organization during dining hours, which could be improved.

the stay started off rough, with check-in taking forever! but the room was huge and clean, the food was amazing, and the staff always had smiles, made it worth it!

The Lalit boasts elegant decor with easy navigation, making my stay as comfortable as a well-baked croissant. The staff was totally attentive, ensuring that I had everything I needed for a delightful stay.

Housekeeping could improve for better satisfaction.

The Lalit Chandigarh's elegant decor and welcoming ambiance made it incredibly easy for me to navigate the hotel. The staff were attentive, ensuring my comfort and satisfaction throughout my stay, which significantly enhanced my experience.

Housekeeping could improve for better guest satisfaction.

I had a lovely time enjoying the delicious food and the beautiful architecture during my stay. The spa facilities were top-notch with great opportunities for relaxation, including a massage and a steam room. One small issue was that the kettle in the room was a bit dirty, but overall, everything else was just great! 😊

Check-in lacked efficiency. The front office didn't seem to have reliable info on bookings, leading to delays and only one room being allocated when two had been booked. The cleanliness left much to be desired, as tables and bathroom counters showed spots that could be off-putting for some. The noise from other guests in the hallways disrupted sleep, compounding frustrations with an unresponsive breakfast service marked by long waits and limited staff.